Booking & Scheduling
How do I book a cleaning?
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What hours are you available?
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We're available 24/7 — including early mornings, evenings, weekends, and holidays. We don't charge extra for off-hours scheduling.
How far in advance do I need to book?
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We recommend 24–48 hours in advance when possible. We often accommodate same-day requests depending on availability — call or text us and we'll do our best.
Do I need to be home during the cleaning?
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Not at all. Many clients provide a key or entry code and aren't home during the clean. We handle access securely and professionally.
Can I cancel or reschedule?
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Yes. We ask for at least 24 hours notice when possible. Life happens — we're flexible and understanding.
Services & Pricing
What's the difference between a standard and deep clean?
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A standard clean covers regular maintenance — dusting, vacuuming, mopping, bathrooms, and kitchen surfaces. A deep clean goes further: inside appliances, grout scrubbing, baseboards, light fixtures, behind furniture, and more.
How much does a cleaning cost?
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Pricing depends on the size of your space, the service type, and your location. We offer free quotes with no obligation.
Fill out our form or call us and we'll give you an honest number upfront.
Do you offer recurring cleaning plans?
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Yes! We offer weekly, bi-weekly, and monthly plans. Recurring clients get priority scheduling and consistent crews. No contracts — cancel anytime.
Do you clean commercial spaces?
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Absolutely. We work with offices, retail locations, studios, and small businesses. We can work before or after business hours.
Products & Safety
Do I need to provide cleaning supplies?
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No. We bring everything — all supplies, equipment, and products. You don't need to have anything ready.
What cleaning products do you use?
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We use eco-friendly, non-toxic products safe for children, pets, and people with sensitivities. If you have specific preferences, let us know.
Are your cleaners pet-friendly?
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Yes! Our products are safe around animals. Just let us know you have pets when booking.
Trust & Quality
Yes, Furball Cleaning is fully insured. You can book with complete confidence knowing your home is protected.
Do you offer a satisfaction guarantee?
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Absolutely. If you're not satisfied, contact us within 24 hours and we'll return to make it right at no charge.
What areas do you serve?
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We serve Denver Metro and West Denver, Colorado, including surrounding neighborhoods. Not sure if we cover your area? Call or text — we'll let you know right away.